Terms & Conditions

Please read this Agreement carefully before accessing or using the Website.

By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement, along with any amendments made by Mirchi Mart at its sole discretion without prior information to users and posted on the Website. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.

References to "you", "User" shall mean the end user accessing the Website, its contents and using the Functionalities offered through the Website.

MirchiMart is currently in Beta version. During this time, while we will try our best to accomplish all orders, we might not be able to deliver some. MirchiMart stands rights to cancel any order during the beta version.

Membership Eligibility

The Services of Mirchi Mart are not available to minors under the age of 18 or to any users suspended or removed from the system by Mirchi Mart for any reason.
Use of Mirchi Mart is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use the Mirchi Mart.

Your Mirchi Mart Account

The Website requires you to register as a User by creating an Account in order to shop from the Website. You will receive your account details upon completing the Website's registration process. If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account.

You must not assign keywords to your account name in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others.
In addition, you are prohibited from selling, trading, or otherwise transferring your Mirchi Mart account to another party.
Mirchi Mart may remove any account that it considers inappropriate or unlawful, or otherwise likely to cause a liability to Mirchi Mart.

Responsibility of users
  • If you post any content (including posting reviews) to the Website, you are entirely responsible for the content of, and any harm resulting from, that Content. Mirchi Mart will post the content only after reviewing and omitting inappropriate or unlawful phrases/content.
  • If you post any content (including posting reviews) to the Website, you are entirely responsible for the content of, and any harm resulting from, that Content. Mirchi Mart will post the content only after reviewing and omitting inappropriate or unlawful phrases/content.
  • Mirchi Mart does not endorse the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself from the use of any electronic equipment sold through the website.
  • You can use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.

Order Refunds

Refunds, if any, will be dependent of mode of payment used by customer.

  • If the payment was by Credit Card / NetBanking / Debit Card, we will refund your Credit Card / NetBanking / Debit Card account respectively.
  • If the payment was by Cash On Delivery , we will refund your money via a cheque written in user's name or through online transfer in your account. 
  • The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cash On Delivery it may take a few extra days for the cheque to be delivered to your billing address and for the funds to be credited to your account, once you deposit the cheque.
  • Please note that we shall not be responsible for any delays in credit to the cardholder's Credit Card / NetBanking / Debit Card account as that is managed by the Cardholder's issuing bank.

User Obligations

You will not

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  • Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
  • Violate any of the terms and conditions of this Agreement
Electronic Communication

When you visit Mirchi Mart or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Revisions and Errata

Mirchi Mart shall have the right at any time to change, add or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company may discontinue disseminating any portion of information or category of information may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.
Though Mirchi Mart has endeavored to ensure that all the information on the Website is correct, but the materials appearing on Mirchi Mart's web site could include technical, typographical, r photographic errors, or for any reason beyond Mirchi Mart?s control Mirchi Mart does not warrant that any of the materials on its web site are accurate, complete, or current. Mirchi Mart may make changes to the materials contained on its web site at any time without notice. Mirchi Mart does not, however, make any commitment to update the materials.

Internet Issues

The User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the internet. While it is the Companys? objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time.


You agree to indemnify, defend and hold harmless Mirchi Mart from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Mirchi Mart that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Third Party Links

Mirchi Mart has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mirchi Mart of the site. Use of any such linked web site is at the user's own risk.

Dispute Resolution

The Company owns no responsibility in any manner over any dispute arising out of transactions by any third party using your account/e-mail provided by you to the Company or payments made by your credit card by any third party.

Notwithstanding anything to contrary, Mirchi Mart's entire liability to you shall be the refund of the money charged from you for any specific Product, under which the unlikely liability arises. Under no circumstance shall Mirchi Mart be liable for any consequential, indirect or remote loss that you or your friends and family may suffer.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in New Delhi.


Mirchi Mart may terminate your account at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Mirchi Mart account (if you have one), you may simply discontinue using the Website.

Report Abuse

If you come across any abuse or violation of these Terms, please report our Customer Service at cs@mirchimart.com

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